Darryl Peck, Founder (always), CEO & President (again), Outpost.com

As you all know these are tough times for dot.com companies. And while we at Outpost.com believe we run the finest retailing organization on the Internet, there are those who believe Internet retail will never work. We are on a mission to prove the naysayers wrong. This will mean some changes in the way we do business with you, our 1.3 million customers.

We loved being able to offer you free shipping on your orders for a couple of years, but I think we all knew that, like the Beatles, it couldn't last forever.